Terms & Conditions

IMPORTANT NOTICE :

NO REFUND.

PLEASE BE 15 MINUTES EARLY BEFORE YOUR SELECTED TIME SESSION OR YOUR TICKET(S) WILL BE EXPIRED.

ENTRY FOR SKYBRIGDE DEPENDS ON WEATHER CONDITION AS MENTION IN OUR WEBSITE INFORMATION "BEFORE YOU ARRIVE".

 

MYKAD TICKET ONLY FOR MALAYSIAN CITIZEN

NON MY TICKET FOR OTHERS

 

General
When you register, you are required to provide your information that is true, accurate, current, and complete in all respects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately.

To place an order with us, you must be over 18 years of age and possess a valid credit or debit card issued by bank acceptable to us.


Orders
All orders are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until it is checked out. Once payment made, it is non-refundable. Skybridge entry depends on weather condition.


Payment
Payment can be made by Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, debit cards and any other methods which may be clearly stated on our site from time to time. You confirm that the credit card/debit card being used is yours or that you have specifically authorized by the owner to use it.

We will take reasonable care to make our site secure. All online banking transactions on this site are processed using KiplePay, which is a secure online payment gateway that encrypts your details in a secure host environment.

In addition, we will take reasonable care, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any date you provide when accessing or ordering from our site.


Vouchers
Vouchers provide to you are non-transferable. Furthermore, they cannot be used in conjunction with any other voucher code or offers and must be redeemed by the date published, if provided.

 

Professional Photo-shoots

Please note that online ticket purchase are not available for this service. To book your slot, kindly contact our managemeent team at +60 11 1538 7537 (Puan Rawdah)